Total Mental Health

A revolutionary new way to deliver mental health care.

Be one of the first organizations to provide Total Mental Health to your people.

People’s mental health is steadily declining.

Pandemic | The move to a digital workforce | Great resignation

These rapid, seismic shifts significantly impact our lives at work and home. Now we’re seeing…

1 in 3

people are at high risk of a mental health issue (depression, anxiety, addiction).

4 in 5

managers are supporting at least one employee with a mental health issue.

more than 50%

of employees are experiencing burnout.

Stats from Mental Health Index, 2021.

Total Mental Health delivers on-demand mental health care that responds to today's challenges.

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Personalized care journeys.

  • Built by our expert clinical team, personalized by their dedicated counselor and boosted by technology – personalized care journeys support progress with digital tools and regular feedback.
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Unlimited care

  • Employees face mental health concerns anytime, anywhere. They deserve a solution that can help whenever they need it.
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Help your people be at their best with personalized, comprehensive support provided by Total Mental Health.

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Benefit coordination

  • TELUS Health helps employees coordinate their benefits to ensure seamless care between all services available to them.
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Immediate support

  • Employees can connect with TELUS Health for support 24/7/365.

With Total Mental Health, no one is left behind.


Meet your employee: Sam.

Sam is generally a happy, confident and successful person, although she has struggled with anxiety in the past. Lately, she’s been feeling anxious about a few things. Her anxiety is causing her to consider taking a leave of absence, and when she is at work, she’s so consumed by her thoughts that she can’t concentrate on her tasks.

Discover how Total Mental Health is supporting Sam.

What's behind Total Mental Health? Why are we launching this now?

Check out our frequently asked questions to learn more about the specifics of how Total Mental Health works.


Healthy and productive people are the heart of high-performing organizations.

Through Total Mental Health, you will see positive changes to employee mental health and your organization’s productivity.

With the insights and data through its reporting and analytics, you’ll get:

Real data

Real data about your workforce’s mental health and wellbeing to drive your people strategy forward.


Insights to understand what your employees need to be at their best.

HR Leaders want Total Mental Health.

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say it meets the mental health needs of their employees.

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say it is a unique solution that competitors can't match.

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intend to sign up for Total Mental Health.

Why TELUS Health?

TELUS Health is on a mission to become the world's most trusted workplace mental health and wellbeing provider, with comprehensive solutions that make a positive impact on people and the organization they work for.

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The world's largest counselor network.

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Innovative, technology-focused solutions.

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An unrelenting focus on your people – our top priority!

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Clinical expertise honed over decades of experience.