Holistic mental health support for today's employees
Continuous care with TELUS Total Mental Health
Your employees and their family members can now have access to personalized care plans, ongoing support from care navigators, and engaging content designed to help positively impact their mental health journey.
Holistic mental health support for today's employees
Continuous care with TELUS Total Mental Health
Your employees and their family members can now have access to personalized care plans, ongoing support from care navigators, and engaging content designed to help positively impact their mental health journey.
The mental health of the workforce is more vulnerable now.
The mental health of the workforce is more vulnerable now.
Increased sensitivity to stress
42% of workers are more sensitive to stress in 2022 than in 2019.1
Terms and conditions
1. LifeWorks Mental Health Index, United States of America, April 2022
High rates of burnout
More than 35% of employees are experiencing burnout.2
Terms and conditions
2. LifeWorks Mental Health Index, United States of America, March 2022
Need to support people leaders.
25% of managers have had employees with substance use issues in the last two years.3
Terms and conditions
3. LifeWorks Mental Health Index, United Stats of America, March 2022
Why Total Mental Health?
With 78% of employees having a high or moderate mental health risk4, it is more important than ever for employers to provide the support their employees need to be well.
Continuous counseling
Available by phone, text, video, and in person.
Personalized care journeys
Built by an expert clinical team, personalized by dedicated counselors and boosted by technology to support progress.
Guided by care navigators
Care navigators customize plans for members, book appointments, and support them through their journey. They can also complete billing for members.
Work / life services
EAP services like legal and financial assistance, as well as family services, are also included.
Wellbeing resources
Employees have access to a news feed, self-directed programs, wellbeing content and a wellbeing assessment to support their overall health.
Terms and conditions
4. TELUS Health Mental Health Index, United States, February 2023
Why Total Mental Health?
With 78% of employees having a high or moderate mental health risk4, it is more important than ever for employers to provide the support their employees need to be well.
Continuous counseling
Available by phone, text, video, and in person.
Personalized care journeys
Built by an expert clinical team, personalized by dedicated counselors and boosted by technology to support progress.
Guided by care navigators
Care navigators customize plans for members, book appointments, and support them through their journey. They can also complete billing for members.
Work / life services
EAP services like legal and financial assistance, as well as family services, are also included.
Wellbeing resources
Employees have access to a news feed, self-directed programs, wellbeing content and a wellbeing assessment to support their overall health.
Frequently asked questions
TELUS Total Mental Health offers employees the mental health care they need, when they need it.
Since no two care plans are the same, employees receive personalized care that’s accessible by phone, virtually, or in person:
- Access to continuous care, creating an unparalleled digital and clinical experience that connects the employee with a therapist throughout their journey to improved mental health
- Personalized care journeys personalized by a dedicated counselor to support the employee’s progress with digital tools and regular feedback.
- Benefits coordination with third-party benefits, to help employees seamlessly access all services available to them.
- Anytime access to care navigators, 24/7/365
By also providing employers with easy-to-read data and insights about employee mental health and wellbeing, we equip organizations with information that can help them make informed decisions to support organizational performance and productivity.
Frequently asked questions
TELUS Total Mental Health offers employees the mental health care they need, when they need it.
Since no two care plans are the same, employees receive personalized care that’s accessible by phone, virtually, or in person:
- Access to continuous care, creating an unparalleled digital and clinical experience that connects the employee with a therapist throughout their journey to improved mental health
- Personalized care journeys personalized by a dedicated counselor to support the employee’s progress with digital tools and regular feedback.
- Benefits coordination with third-party benefits, to help employees seamlessly access all services available to them.
- Anytime access to care navigators, 24/7/365
By also providing employers with easy-to-read data and insights about employee mental health and wellbeing, we equip organizations with information that can help them make informed decisions to support organizational performance and productivity.
Why TELUS Health?
TELUS Health is on a mission to become the world's most trusted workplace mental health and wellbeing provider. We offer comprehensive solutions that help make a positive impact on people and the organization they work for.
Global counselor network.
Innovative, technology-enabled solutions.
An unrelenting focus on people.
Clinical expertise honed over decades of experience.
Why TELUS Health?
TELUS Health is on a mission to become the world's most trusted workplace mental health and wellbeing provider. We offer comprehensive solutions that help make a positive impact on people and the organization they work for.
Global counselor network.
Innovative, technology-enabled solutions.
An unrelenting focus on people.
Clinical expertise honed over decades of experience.