Access Wellness
You can feel better
Access Wellness is a free single-session supportive counselling service for individuals, couples or families. Trained counsellors can help people manage
- Stress
- Mild to moderate depression or anxiety
- Relationship issues
- Stress
- Mild to moderate depression or anxiety
- Relationship issues
- General mental health concerns
- Loss
- ...and more
- General mental health concerns
- Loss
- ...and more
How Access Wellness works - it's easy as 1-2-3
1
Chat with us or call
Click the chat icon on this page or call 1.833.691.2282 and tell us your concerns. Our support team will help you find the right type of support.
- Access Wellness is available for Nova Scotia residents ages 18 and older
- Not sure if we can help? Just click the chat icon on this page for instant support
1
Chat with us or call
Click the chat icon on this page or call 1.833.691.2282 and tell us your concerns. Our support team will help you find the right type of support.
- Access Wellness is available for Nova Scotia residents ages 18 and older
- Not sure if we can help? Just click the chat icon on this page for instant support
2
Schedule an appointment
Our counsellors are available at many different times to suit your schedule.
- It's best to pick a time of day when you are not busy
- If you choose online or over the phone, try to find a comfortable location
2
Schedule an appointment
Our counsellors are available at many different times to suit your schedule.
- It's best to pick a time of day when you are not busy
- If you choose online or over the phone, try to find a comfortable location
3
Spend one session with us - online with video, over the phone or in-person
- Be prepared for the session so your counsellor can effectively support you. If your session is held over the phone or via video, we recommend you find a private, comfortable location.
- If your appointment is being conducted in-person, please do your best to arrive on time. The location will be shared with you after booking.
3
Spend one session with us - online with video, over the phone or in-person
You'll be amazed at how much positive change you can realize in one session.
- Be prepared for the session so your counsellor can effectively support you
If you feel that you're in crisis, please call the Provincial Mental Health and Addictions Crisis Line at 1.888.429.8167.
If you feel you are at risk of harming yourself or others, please call 9-1-1.
Learn more
How does it work?
Through Access Wellness, people can receive a single session of supportive counselling to help improve their mental health. The service provides a safe space for adults, couples and families to get help with some of life's challenges.
Sessions can be held over the phone, online with video, or in-person. People can speak with a qualified professional and learn strategies to help confidently address challenges they are facing. Counsellors can also provide information about other services that can help, including the Nova Scotia Central Intake Service for additional assessment and treatment matching.
What languages are available?
Support is available in English and French.
What is single-session counselling?
It's as simple as it sounds - one session with a counsellor that can help you identify and achieve a goal, solve a problem, and provide you with emotional support.
What if I need additional help beyond what Access Wellness provides?
Every call, chat message and counselling session starts with a brief assessment.
If you need more specialized mental health or addictions care, the counsellor may direct you to connect with the Nova Scotia Central Intake Service for additional assessment and treatment matching.
If you complete your session and you feel you need additional support, then your counsellor can direct you to additional community resources.
Access Wellness is not a crisis service. If you need immediate crisis support, please call call the Provincial Mental Health and Addictions Crisis Line at 1.888.429.8167.
Will my participation in Access Wellness be confidential?
Yes. Your participation in Access Wellness is confidential. The counsellor may be required to notify appropriate authorities if they believe that someone is at risk of harming themself or others (such as risk of harm to a child, domestic violence, etc...).
How Access Wellness can help
“I was feeling stuck and unable to communicate to my partner. We used Access Wellness together to help us through our challenges. Access Wellness helped us create an action plan and change our thinking to improve how we communicated. Things are now going great in our relationship!”
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“My dad was starting to get sick and I was struggling with how to accept the news. I didn't think I needed therapy, but I felt like I needed some help and support. Access Wellness created a safe space to express my feelings. My counsellor helped me learn some new coping skills and I'm doing much better now."
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“Access Wellness can change your life!”
Funded by:
Provided by:
TELUS Health is the administrator of Access Wellness Nova Scotia. TELUS Health is a leading provider of counselling and other mental health services. TELUS Health's extensive clinical experience enables them to develop innovative approaches to improving mental health.